October 10-12, 2017
Atlanta, GA

Back to Speaker Faculty


Group Vice President, Ticketing & Guest Experience, ST. LOUIS BLUES

Josh Bender was named Group Vice-President of Ticketing and Guest Experience for the St. Louis Blues, Scottrade Center and the Peabody Opera House in September of 2014.  Entering his 18th year in the sports ticketing industry, he is responsible for all of the ticket sales and service programs of the St Louis Blues and Scottrade Center, including ticket packages, premium seating, suites, groups and single game sales, as well as all ticketing functions for the Peabody Opera House.  
In addition to driving record ticket revenue growth, Bender has implemented comprehensive changes to all aspects of the ticketing programs in St. Louis, including a complete transformation to a data-driven marketing and pricing model, a conversion to full digital and mobile ticketing tools, creation of a world-class guest service culture and a physical renovation of the premium hospitality spaces at Scottrade Center.
Prior to joining the Blues, Bender spent 6 years with AEG and the Los Angeles Kings as Senior Director of Ticket Sales and Service, where he oversaw the ticket sales and service department, as well as serving on the board of the Kings Care Foundation.  Before joining the Kings, Bender spent 8 years at the Vancouver Canucks, having been originally hired as Customer Account Manager before being promoted to Manager of Client Development and Service.
Bender is originally from Vancouver, Canada, where he attended the University of British Columbia.